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Acceptance is based on the patient's eligibility for an ongoing treatment study, regardless of the patient’s race, sex, ethnicity, religion, nationality or ability to pay. Parents who would like to inquire about their child receiving treatment at St. Jude may contact us anytime via email (email@example.com) or our online form, or during business hours (8 am to 5 pm, Monday through Friday) at 901-595-2544 or 901-595-4599.
Since the hospital is a research center, every child accepted is enrolled in a specific study or "protocol." Information gathered from these studies is used in developing better treatments. Protocol-based therapy has led to improved cure rates for potentially fatal pediatric diseases.
St. Jude’s Brain Tumor Program welcomes referrals of children and adolescents with newly diagnosed untreated brain tumors for which we have an open protocol. In addition, patients who have previously received treatment elsewhere may be accepted on an individual case basis when there is a potential for protocol eligibility on Phase I-II studies.
After your child’s initial therapy has been completed at St. Jude, patient care is typically managed in close collaboration with your child’s private physician. St. Jude experts in hematology, oncology, bone marrow transplantation, immunology, genetic diseases and infectious diseases are available at all times for consultation with your doctor regarding possible side effects of therapy, signs of recurring disease, or other questions related to patient management on mutual patients on St. Jude clinical trials. Close contact with your child’s private physician is important to us and necessary for your child’s safety. Your child’s doctor can call us at any time to speak to your child’s St. Jude attending physician.
All patients accepted for treatment at St. Jude are treated without regard to the family's ability to pay. St. Jude covers all costs of treatment at St. Jude beyond those reimbursed by third-party insurers, and total costs at St. Jude when no insurance is available. St. Jude also provides assistance with transportation costs and local living expenses during treatments (see Transportation and Housing in Related Topics).
Note: Final acceptance occurs when the patient is deemed eligible and is enrolled on a protocol.