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St. Jude provides free lodging to patient families who live more than 35 miles from the hospital when the patient’s treatment requires an overnight stay. The hospital provides housing for the patient and one (1) parent. If you live less than 35 miles from St. Jude, you will return home between clinic visits.
If you live more than 35 miles from Memphis, your stay will be arranged at one (1) of these St. Jude-sponsored lodging facilities:
After your child’s first visit to St. Jude, you must call in advance to reserve housing space. As soon as you receive your child’s next appointment schedule, call Patient Services to reserve lodging. Housing placements are based on length of stay and medical needs. St. Jude will not pay for your long distance telephone service or entertainment while you stay in St. Jude-sponsored lodging. Please respect these accommodations (building and contents) as you would your own home.
St. Jude provides lodging for the patient and one (1) parent or guardian in each St. Jude-sponsored room or apartment. Through the generosity of our donors, each room and apartment is designed to house up to 4 people but no more than 4. If the rooms become too crowded, the risk of infection increases for your child and other patients staying in these facilities. In addition, the shuttle buses could become overloaded, and the hospital would have to pay more for supplies, upkeep, and utilities.
Because all families deserve equal treatment, St. Jude cannot grant exceptions to these lodging rules. The rules are the same for all St. Jude housing facilities. If you have more than 4 family members coming into town, please arrange for them to stay somewhere other than St. Jude housing.
Patient Services can give you a list of local hotels that offer below-market rates to St. Jude families who need more rooms.
If you have questions about St. Jude housing guidelines, call Patient Services at 595-4501 or talk with your social worker. If you are inside the hospital, dial 4501. Outside the Memphis area, call toll-free 1-866-2ST-JUDE (1-866-278-5833). After the call is connected, enter extension 4501 for Patient Services or 3670 for Social Work.