Frequently asked questions



Q. When will I receive my tickets?
A. Your tickets will be shipped to you the last two weeks of May. For tickets ordered after May 28, you will need to pick up at Will Call. Will Call is located at the Cannon Center Box Office and opens 90 minutes prior to event. You must have your credit card and picture ID to pick up tickets.

Q. What time should I get there?
A. Doors open at 6:45 p.m. The show starts at 7:30 p.m.

Q. What is the attire for St. Jude Presents?
A. Dress attire is up to you. Cowboy chic is recommended.

Q. I am thinking about bringing my kids. What is the recommended age of attendance?
A. We would recommend ages 18 and up for this event. Please note everyone must have a ticket to enter unless otherwise indicated.

Q. Will food and beverage be sold at St. Jude Presents?
A. While we will not have food for general admission attendees at St. Jude Presents, we will have beer and wine for purchase.

Q. Where do I park?
A. The Memphis Cook Convention Center offers three levels of on-site parking and enough space (including handicap) for more than 750 vehicles. We recommend using the garage entrance on Front Street between Poplar Ave. and Winchester Ave.

Q. Where can I view a seating chart?
A. See the Cannon Center seating chart.