Benefits Resources

Need Help? Have Questions? Benefits Resources

Contact Phone Number Web Address Plan Numbers
Human Resources - Benefits (901) 595-4502  
Martha Walker
Benefits Coordinator
(901) 595-2133    
Triniscia Griggs
Benefits Analyst
(901) 595-3195    
Demiko Branch Lewis
Benefits Analyst
(901) 595-6246    
Sandra Y. Johnson
Manager, Benefits
(901) 595-2150    
Melissa Carlton, Director
Compensation and Benefits
(901) 595-2071    
Medical Plan and Network Administrator
CoreSource 1-888-728-4373 www.mycoresource.com1 2274
Dental Plan Administrator
Delta Dental of Tennessee 1-800-223-3104 www.deltadentaltn.com2 4042
Vision Plan Administrator
Advantica Eyecare 1-866-425-2323 www.advanticabenefits.com3 STJU
Prescription Drug Plan Administrator
Caremark 1-866-240-4916 STJUD
Hartford Employee Travel Assistance Program (International Emergency Medical Help Line)
The Hartford 1-800-243-6108   395118
St. Jude Retirement Plan Administrator
TIAA-CREF 1-800-842-2776  
LifeCare (Work/Life Balance and Tobacco Cessation)
LifeCare 1-800-873-4636 www.lifecare.com4  
Employee Assistance Program (EAP)
EAP (901) 683-5658
Wellness and Fitness Program
Living Well (901) 595-8048  
Group Legal Plan
Metlife’s Hyatt Legal Plans 1-800-821-6400  
Aflac Supplemental Health and Life Insurance
Aflac 1-800-99-AFLAC  
Everest Estate and Funeral Planning Services
The Hartford 1-866-854-5429 EstateGuidance®, WILLHLF Funeral Planning, HFEVLC
Long Term Care Insurance
Legacy Services 1-800-230-3398
ext. 101  
Emergency Evacuation Coverage from FrontierMEDEX
FrontierMEDEX 1-866-832-6930   ID# CHB-75;
GRP# 9906-70-56

1 For provider list, visit
2For provider list, search “Delta Dental Premier” or "Delta PPO"
3For provider list, click Provider Search button; choose Vision Care Provider link; select “Current Member”
4New user registration code: stjude, Memphis ID = employee number

In-network area urgent care and minor medical centers: