Matching Gifts Program | FAQ

 

1. What is a matching gift?

A matching gift is when a person donates to a non-profit organization and their employer donates an equal or greater amount to the same non-profit. A matching gift is a great way for a donor to double or even triple their contribution to help St. Jude in finding cures and saving children.

2. How do I know if my employer will offer a matching gift for a donation?

Visit our Matching Gifts page and use the search function to find the name of the company. If the company has matched gifts to St. Jude in the past, you’ll find resources specific to the company such as minimum and maximum match amounts, program guidelines and information on getting your donation to St. Jude matched.

3. Where can I see a list of all companies that match my donations to St. Jude?

You can use our database to search for any company on our Matching Gifts page.

4. What should I do if I can't find my company in the matching gifts search?

If you didn't find a company in the list, there is a good chance it is no longer eligible, the program has been temporarily suspended, or it is not in the database. Please fill out our new company verification form and HEP researchers will do some further research on the company you requested. Please allow five days for a response. Be assured we'll either verify it is not currently match eligible or add it as a new company to our file.

5. What happens if a matching gift is not approved?

If a matching gift company does not approve a matching gift, the company will contact both the donor and the organization with the reason the match was rejected.  Most often a matching gift is rejected because the donation amount isn’t within the program parameters specified by the company.

6. I’m retired; will my former employer match my gifts to St. Jude?

Many companies extend their matching gifts program to match their retiree’s gifts. To find out if your gifts qualify, please visit the Matching Gifts page to search for your former employer.

7. Can my spouse’s gift to St. Jude be matched by my employer?

Many companies extend their matching gifts program to match the gift of their employee’s spouse. Search for your employer to find out if your employer will match your spouse’s gifts.

8. How long will it take for my company to receive my matching gift form?

It can take 2-4 weeks to process the matching gift form. 

9. How long will it take the matching gift company to process and mail a check for the matching gift?

It varies for each company. If the matching company approves the matching gift, the company will send a check for the matching gift according to their company guidelines. You may contact the matching gift company directly to find out how often matching gift checks are processed and mailed. 

10. What is the deadline for having a recent gift matched?

Matching Gift guidelines are established by each company. Deadlines for submitting a matching gifts claim vary from 30 days from gift date to more than one year from the gift date. To find out the deadlines associated with your employer’s matching gifts program, please visit the Matching Gifts page.

If you are a monthly donor, please consider the specific guidelines for your employer’s matching gifts program. If you have any questions, please contact our Matching Gifts team at matchinggifts@stjude.org or by calling 1-800-871-2759.

11. How does a donor apply for a matching gift?

To make a matching gift, first go to the Matching Gifts page and use our search tool to find your employer. If the company is in our database, select it and you will see the specific instructions for that company’s matching gifts process. Parent and subsidiary companies within organizations have different requirements and procedures, so please search for each company individually.

12. Can a donor mail a matching gift form to St. Jude?

Yes, a matching gift form can be mailed to us.  The best practice is to send your matching gift form and include the date and amount of the donation made to St. Jude.  The donor should complete the matching gift form according to the company’s matching gift instructions, sign, and date.  If you are the spouse of the matching gift company’s employee, please ensure that you include your spouse’s name.

Matching gift forms should be mailed to:
St. Jude Children’s Research Hospital
ATTN: Matching Gifts
501 St. Jude Place
Memphis, TN 38105

If the matching gift company has an online matching gift process, the donor will be responsible for completing the matching gift process via the company’s database.

13. What if my gift was sent using my donor advised fund, family foundation, etc.?

Please indicate the name of the Fund or Foundation, which the gift was from on the matching gift form so we are able to verify your matching gift.  If you made your gift online, please contact us at matchinggifts@stjude.org to inform us of the organizational name and address from which the donation was sent.   Please also include the approximated date the check was mailed, the donation amount, and your name, address, and a daytime phone number so we may contact you if we have any questions.

14. What is the tax ID number for St. Jude Children’s Research Hospital?

St. Jude Children’s Research Hospital is exempt from federal income taxes under Section 501(C)(3) of the Internal Revenue Code. Therefore, your gift is tax-deductible to the full extent provided by law.

St. Jude is a nonprofit charity operating since 1962. Our federal tax identification number is 62-0646012. 

15. More questions? Please contact our Matching Gifts department.

All questions regarding matching gifts for St. Jude should be directed to matchinggifts@stjude.org or by calling 1-800-871-2759. All other inquiries should be directed to Donor Services at 1-800-822-6344.