Benefits Resources

Contact Phone Web Address Plan Numbers
Human Resources - Benefits (901) 595-4502 www.stjude.org/myhr  
Candace Smith
Benefits Coordinator
(901) 595-5409    
Triniscia Griggs
Benefits Analyst
(901) 595-3195    
Demiko Branch Lewis
Benefits Analyst
(901) 595-6246    
Sandra Y. Johnson
Manager, Benefits
(901) 595-2150    
Melissa Carlton
Director, Compensation and Benefits
(901) 595-2071    
Medical Plan and Network Administrator
CoreSource 1-888-728-4373 www.mycoresource.com 2274
For provider list, visit sarhcpdir.cigna.com/web/public/mcaPPOProviders.
Dental Plan Administrator
Delta Dental of Tennessee 1-800-223-3104 www.deltadentaltn.com 4042
For provider list, search “Delta Dental Premier” or "Delta PPO."
Vision Plan Administrator
Advantica Eyecare 1-866-425-2323 www.advanticabenefits.com STJU
For provider list, click Provider Search button, choose Vision Care Provider link, and select “Current Member.”
Prescription Drug Plan Administrator
Caremark 1-866-240-4916 www.caremark.com STJUD
Hartford Employee Travel Assistance Program (International Emergency Medical Help Line)
The Hartford 1-800-243-6108   395118
St. Jude Retirement Plan Administrator
TIAA-CREF 1-800-842-2776 www.tiaa-cref.org/stjude  
LifeCare (Work / Life Balance and Tobacco Cessation)
LifeCare 1-800-873-4636 www.lifecare.com  
New user registration code: stjude, Memphis ID = employee number
Employee Assistance Program (EAP)
EAP (901) 683-5658
1-800-880-5658
www.methodisteapcanhelp.org  
Wellness and Fitness Program
Living Well (901) 595-8048 www.stjude.org/livingwell  
Group Legal Plan
Metlife's Hyatt Legal Plans 1-800-821-6400 www.legalplans.com  
Aflac Supplemental Health and Life Insurance
Aflac 1-800-99-AFLAC www.aflac.com  
Everest Estate and Funeral Planning Services
The Hartford 1-866-854-5429 www.hartfordlifeconversations.com EstateGuidance, WILLHLF Funeral Planning, HFEVLC
Long Term Care Insurance
Legacy Services 1-800-230-3398 ext. 101 custsvc@4groupltci.com  
Emergency Evacuation Coverage from FrontierMEDEX
FrontierMEDEX 1-866-832-6930   ID# CHB-75; GRP# 9906-70-56

In-network area urgent care and minor medical centers:

  • Le Bonheur Urgent Care Center, 8071 Winchester, Memphis, TN 38125
  • Le Bonheur Urgent Care Center, 8035 Club Parkway, Cordova, TN 38016
  • Le Bonheur Urgent Care Center, 806 Estate Place, Memphis, TN 38120
  • Le Bonheur Urgent Care Center, 5480 Goodman Road, Olive Branch, MS 38654
  • Methodist Health care Minor Medical Center, 8045 Club Parkway, Cordova, TN 38016
  • Methodist Health care Minor Medical Center, 8071 Winchester, Memphis, TN 38125
  • Methodist Healthcare Minor Medical Center, 1803 Union Avenue, Memphis, TN 38104 (evenings only)
  • Methodist Healthcare Minor Medical Center, 5480 Goodman Road, Olive Branch, MS 38654