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Parental Notification

Notice of information practices with regards to children

Our postal address is 501 St. Jude Place, Memphis, TN 38105. Our telephone number is 901-578-2000.

We do not consider stjude.org a Web site directed to children, as that term is understood under the Children’s Online Privacy Protection Act. Additionally, we do not collect personal information about anyone by the use of cookies. It is possible that, without our knowledge, we may receive information about a child though our Contact Us feature or through our Shop feature. In such an event, we will observe the following practices regarding parents’ review and directions regarding their child’s information.

Information Collected

We respect the privacy of children, and do not collect any more personal information than reasonably necessary to enable them to participate in the activities we offer at our Web site. In fact, we are prohibited from conditioning a child's participation in an activity on the child's disclosing more personal information than is reasonably necessary to participate in such activity.

With respect to our online information collection practices from children under 18 years of age: We collect the following types of personal information directly from children online: first and last name, age, e-mail address, school name and T-shirt size (for awarding of prizes). If a child is participating as an individual we will need to collect their mailing address in order to fill orders of materials and incentives.

Please note that parents may consent to the above collection and use without necessarily consenting to the disclosure of personal information to third parties. The only instance in which St. Jude would do so would be if the use of a third-party shipper becomes necessary.

With respect to the collection by other organizations of personal information from children at our site, our policy is that we do not have any agreements with outside organizations to collect personal information at our site.

Use and Sharing of Information

The information we collect from children is used for record keeping, for marketing, and to ensure they receive the appropriate thank-you gifts for their donations.

With respect to sharing information, we do not share children's personal information with anyone other than those who provide support for the internal operations of the Web site and our agents (e.g., contractors who provide fulfillment services or technical support to the Web site).

We have received the following commitments for security of information from third parties with whom we share personal information: All third parties with whom we share information have agreed to maintain security and integrity of personal information.

Parental Review

Parents can review the information that we have collected from their children online, prevent the further use or maintenance of such information, or direct the deletion of their children's personal information by:

  • calling us at the telephone number provided above
  • e-mailing us at the above address
  • writing to us at the above address
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