Social Work Parent Information

What is the role of a medical social worker at St. Jude Children’s Research Hospital?

A medical social worker:


What can a medical social worker do for me?

Shortly after you arrive at St. Jude, a social worker will meet with you to help you get settled. If your child is going to receive treatment, the social worker will complete a social history that can help the Social Work staff assist you during this stressful time. The information also helps your medical team plan treatment.

The Social Work staff is here to support you and your family through counseling. This could include:

For patients and siblings, social workers can offer counseling or therapeutic play. They can also refer you to these services at St. Jude or in your hometown. Social workers can help you with problem-solving as you plan for your child’s discharge and return home.

Social workers have details about financial resources and community services.

Social Work also has details for patients and families about wish-granting groups. To know if your child can receive her wish from one of these groups, you must fill out a form about your child. Your child must meet the medical criteria of the group to which you apply. These criteria vary with each group. For details about the criteria and the groups that grant wishes, please speak with your social worker.

If you need help on weekends, a social worker is in the hospital from 8:30 am–5 pm. After hours, a social worker is on call for urgent needs. A housing social worker is ready to help families staying in St. Jude lodging.

Important times to talk to your social worker:

To find out more about Social Work or to reach the social worker assigned to your child, call 901-595-3670. If you are inside the hospital, dial 3670. If you are outside the Memphis area, call toll-free 1-866-2STJUDE (1-866-278-5833), extension 3670.