The St. Jude Family Advisory Council (FAC) recognizes hospital staff whose actions and attitude promotes and supports Patient Family-Centered Care (PFCC). They put a "face" on the core concepts, values and philosophy of Patient Family-Centered Care. Nominees for a PFCC award may include direct care staff as well as administrative, support, research and service employees. Any employee who exhibits the core concepts of PFCC will be considered for these awards.
The philosophy of PFCC shapes policies, programs, facility design, and the quality and safety of patient care. PFCC leads to better health outcomes, wiser allocation of resources and greater patient and family satisfaction. PFCC emphases respectful partnerships between patients, families, staff and health care leaders. St. Jude Children’s Research Hospital has been totally committed as a PFCC facility since 2008. It’s all about getting better, doing the right thing and providing the best possible care.
Patient Family-Centered Care Champion
The St. Jude Family Advisory Council would like to recognize St. Jude staff members who exemplify the concepts of patient family-centered care in their area of work and beyond by honoring them at a breakfast to be held twice yearly.
These exceptional individuals are employees who:
- Actively recommend potential family members to become PFCC advisors.
- Support PFCC initiatives by providing exceptional support through technology, services or other means.
- Embrace and demonstrate the core concepts of PFCC on a regular basis.
- Go above and beyond in improving the quality of the patient experience.
Patient Family-Centered Care Partner in Excellence
The annual Partner in Excellence is typically selected from previous Patient Family-Centered Care Champion winners. It is a staff member whose work with patient families provides a basis for long-lasting partnership and growth of the patient family-centered care program.
The FAC selects a Partner in Excellence and the honoree is acknowledged at an annual celebratory event.
Nominate a staff member for a Patient Family-Centered Care award
Nominations are accepted throughout the year for the Patient Family-Centered Care award breakfast, which occurs each Spring and Fall.