Brittany Barnett, MS, CAVS

Brittany Barnett began her career with St. Jude in 2014 when she brought her considerable experience in hospital volunteer management and counseling to the Family, Guest and Volunteer Services Department. In 2017, she became the Manager of Patient Family-Centered Care where she leads all programs and initiatives involving patient and parent advisers. 

In her current role, Barnett advocates for patient and parent adviser engagement to improve patient quality and safety, facilities design, clinical care operations, Quality of Care and Patient Experience. She is responsible for oversight of the Patient Family Advisory Council, Mentor Steering Council and Virtual Advisory programs. Barnett also works closely with Quality of Life bereavement services and the Psychosocial Services department in her daily work. Additionally, she manages the operations of the Parent-to-Parent support and mentor programs.  

“I enjoy working with our patient and parent advisers to ensure their voice is heard as we consider patient safety and experience," Barnett says. "The advisers are incredibly inspiring to me because they give so much of their time and emotional energy to support other families on their treatment journey and for the betterment of the St. Jude mission. . No one can provide better insight or support to other families than someone who has walked the journey before."