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Financial/Charging Information

Financial Assistance

The Financial Assistance Policy describes that individuals are cared for at St. Jude Children’s Research Hospital regardless of ability to pay.  All St. Jude patients are eligible to participate in the hospital’s financial assistance program.  Individuals are accepted as patients at St. Jude under the New Patient Acceptance Policy (Policy 20.129).

Concern about an inability to pay a hospital bill should never get in the way of receiving essential health services. 

Pricing Transparency Information

Date last updated: October 5, 2023

Hospital Location: 262 Danny Thomas Pl, Memphis, TN 38105

St. Jude Children’s Research Hospital offers information on hospital and professional negotiated rates which complies with federal regulations regarding price transparency below. Please note that these files are intended to be machine readable.

Please contact us at 901-595-5466 or 901-595-0347 with any questions related to insurance or financial assistance.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. This does not change St. Jude’s policy to cover all treatment, copays, deductibles, coinsurance, and any other cost sharing obligations of its patients. Because St. Jude does not bill its patients, St. Jude will provide you with an “Abbreviated Good Faith Estimate.” This Abbreviated Good Faith Estimate includes information on who to contact if you have any billing questions regarding care provided at St. Jude or care provided by an outside provider.

If you mistakenly receive a bill for services authorized by St. Jude, you have the right to dispute the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Please contact Danny Winchester at 901-595-2186 or email RevenueIntegrity@StJude.org with any questions related to insurance, pricing or financial assistance.

 
 
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