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Discrimination is Against the Law

Notice of Non-Discrimination

St. Jude Children’s Research Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. 

St. Jude Children’s Research Hospital:

  • Provides free aids and services to patients and their caregivers or families with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to patients and their caregivers or families whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Patient Relations Coordinator at 901-585-8383 or the operator at 901-595-3300.

Patients and their caregivers or families who believe that St. Jude Children’s Research Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, can file a grievance with: Patient Relations Coordinator, St. Jude Children’s Research Hospital, 1-901-595-8383; 1-866-278-5833, 1-901-595-1040, Fax # 1-901-595-8600 or at PatientRelationsCoordinator@stjude.org. Patients and their caregivers or families can file a grievance in person or by mail or fax. The Patient Relations Coordinator is available to help.

Patients and their caregivers or families can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/filing-with-ocr/index.html.

This Notice creates no obligations beyond what is required by law. 

ATTENTION: If you speak another language, assistance services, free of charge, are available to you. Call 1-866-278-5833 (TTY: 1-901-595-1040).

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-1866-278-5833 (TTY: 1-901-595-1040).

!ملاحظة هامة: إذا كنت تتكلم لغة أخرى فهناك خدمة مجانية متوفرة لمساعدتك

1-866-278-إتصل على الرقم المجاني 5866

TTY 1-901-595-1040 رقم التليفون للصم والبكم