Volunteer Services Resource Library

Did you know that hand washing is the number one way to prevent the spread of infection? Please watch this informative video about proper hand hygiene and hand washing techniques.

Have you ever wondered what it means when a Harvey Team is called?  A Harvey Team occurs when a patient’s heart has stopped beating or they have stopped breathing. What should you do?

Volunteers must be properly trained to work in the inpatient unit. This video will teach you what you need to know.

St. Jude is joining a growing number of children's hospitals and other facilities across 111 countries and 46 states in becoming an international No Hit Zone partner.

The No Hit Zone policy means that:

• No adult shall hit an adult
• No adult shall hit a child
• No child shall hit an adult
• No child shall hit another child

No Hit Zone signage, posters and pamphlets will be placed prominently across the institution.

Caregivers can talk with St. Jude social workers, child life specialists, psychologists and other care team members to learn about positive parenting practices.

Learn more information about No Hit Zones.

(Purple top containers)

Super Sani-Cloth® Wipes should be used on all toys and surfaces. This product has a 2-minute wet time. Watch the video below for instruction on proper use of the wipe.

Note: Your area may still use the blue-top Clorox Wipes. Please refer to the Clorox Wipes information for usage instruction.

VSys One, an online volunteer management software, is used to manage all St. Jude volunteer records. Volunteers are expected to check their record regularly and update as needed. Features of this software include: Access to contact information, add volunteer hours, self-schedule for shift, upload a profile photo, and much more. VSys is very mobile friendly so you can control your records from anywhere at any time.

The Interpreter on Wheels LanguageLine InSight Video Interpreting machines are utilized to access interpreters for non-English speaking families.

Instructions for use: 

Screen Control Functions

• Connect to an InSight video interpreter.
• Connect to an InSight audio interpreter.
• Tap to initiate video privacy to restrict the interpreter’s ability to see; audio will continue.
• Tap to cancel video privacy.
• Tap to mute the audio to restrict the interpreter’s ability to hear; video will continue.
• Tap to cancel audio mute.
• Tap to access volume control.
• Tap to end the call.