Tours of the St. Jude campus

Schedule a tour of our campus located in Memphis, Tennessee.

For updates to our current visitor policy regarding COVID-19, please read.

For the safety of our patients, all guests to our campus must schedule their visit in advance. To schedule your visit, please call 901-578-2042 or 1-800-230-6617 Monday - Friday from 8 a.m. - 4 p.m. CT.

You can also email hospitaltours@stjude.org. Please allow two business days for a response to emails.

When calling or emailing, please include the following info:

Hospital tours

Guided tours of the hospital are available:

  • Monday through Friday at 10 a.m. and 1 p.m. (excluding holidays)
  • The second Saturday of every month at 11 a.m. and 1 p.m. (excluding holidays)

Danny Thomas/ALSAC Pavilion tours

Our pavilion and the surrounding area are open to the general public for self-guided tours, including visitors of all ages, tour buses and large school groups. All tour buses and large groups must schedule their visit in advance. We invite all groups to tour the Danny Thomas/ALSAC Pavilion, Danny and Rose Marie Thomas Memorial Garden and the ALSAC Gift Shop. This does not include access to the hospital. To schedule a hospital visit, please contact us at 901-578-2042 or email us at hospitaltours@stjude.org.

 

Guidelines for Invited Visitors

At this time, access to the St. Jude campus is restricted to essential functions. Essential function visitors must follow these guidelines. Please do not come on campus if you are sick.

You may not come on campus:

  • If you have come in contact with someone with a confirmed case of COVID-19 or someone who has been quarantined.
  • If you or any members of your household have any of the following symptoms:
    • Fever (suspected or actual temperature of 100.4°F/38.0°C or greater)
    •  Cough
    • Difficulty breathing
    • Body aches
    • Loss of smell or taste

Approval is Required

Prior to campus entry, inform your host if, within the last 14 days, you, a family member or guest in your home have traveled more than 100 miles from the St. Jude campus. If you have traveled in the last 14 days, your host must obtain approval from Occupational Health for your visit to campus.

Additional Considerations:

You may not come on campus if you, a family member or any guest in your home:

  • Are sick or have been exposed to any contagious illness; or
  • Have had a 100.4 degrees or greater temperature in the last 48 hours; or
  • Have vomiting or diarrhea; or
  • Have “pink eye”; or
  • Have a rash suggestive of chickenpox, shingles, measles or other viral illness; or
  • Have had a fever with cough, runny nose and pink eyes followed by a rash during the last 3 weeks; or
  • Have a sore throat; or
  • Have had contact with someone who might have had measles within the last 3 weeks; or
  • Have a draining wound; or
  • Have a rash after recently receiving the chickenpox vaccine; or
  • Have received the oral polio or smallpox vaccine within the previous 4 weeks.

To promote the safety and well-being of our patients, please follow these guidelines:

  • Practice social distancing by staying at least 6 feet away from another person.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Immediately wash your hands or use alcohol-based hand sanitizer. If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.
  • Avoid close contact with people who are sick with respiratory symptoms.
  • Clean and disinfect frequently touched objects and surfaces.
  • Stay home when you are sick.
  • Visitors must be accompanied by an ALSAC or St. Jude staff member with an ID badge at all times.
  • For privacy purposes, no photos or videos are allowed of patients, families or staff.
  • Visitors should avoid interacting with patients or their families to safeguard health and privacy.

Updated April 7, 2020

 

For updates on COVID-19, please read.