Tours of the St. Jude campus

Schedule a tour of our campus located in Memphis, Tennessee.

Come visit us! We receive visitors from all over the world.

For the safety of our patients, all guests to our campus must schedule their visit in advance. To schedule your visit, please call 901-578-2042 or 1-800-230-6617 Monday - Friday from 8 a.m. - 4 p.m. CT.

You can also email hospitaltours@stjude.org. Please allow two business days for a response to emails.

When calling or emailing, please include the following info:

Hospital tours

Guided tours of the hospital are available:

  • Monday through Friday at 10 a.m. and 1 p.m. (excluding holidays)
  • The second Saturday of every month at 11 a.m. and 1 p.m. (excluding holidays)

Danny Thomas/ALSAC Pavilion tours

Our pavilion and the surrounding area are open to the general public for self-guided tours, including visitors of all ages, tour buses and large school groups. All tour buses and large groups must schedule their visit in advance. We invite all groups to tour the Danny Thomas/ALSAC Pavilion, Danny and Rose Marie Thomas Memorial Garden and the ALSAC Gift Shop. This does not include access to the hospital. To schedule a hospital visit, please contact us at 901-578-2042 or email us at hospitaltours@stjude.org.

 

Infection control guidelines for hospital tours and campus visitors

To protect patients' health and safety, visitors who would like to tour the hospital are asked to follow these guidelines:

  • All ages may visit Danny Thomas/ALSAC Pavilion if open. It is located on the hospital campus. All children younger than 16 must be accompanied by an adult.
  • Visitors must be 16 years of age or older to visit the hospital.
  • Many patients are not able to fight off infection well because of their diseases and treatments. You must plan to visit at a later date if you or a member of your household:
    • Are sick or have been exposed to an illness that spreads easily from one person to another;
    • Have had a temperature of 100.4 degrees or greater in the last 48 hours;
    • Have vomiting or diarrhea;
    • Have "pink eye";
    • Have a rash that might be chickenpox, shingles, measles or another illness that spreads easily;
    • Have a cold, flu or respiratory infection (runny nose, congestion, sore throat or cough);
    • Have had a fever with cough, runny nose and pink eyes followed by a rash during the last 3 weeks;
    • Have had contact with someone who might have measles within the last 3 weeks;
    • Have a draining wound;
    • Have a rash after recently receiving the chickenpox vaccine; or
    • Received the oral polio or smallpox vaccine within the past 4 weeks.

We want you to have a memorable experience while also protecting the safety and well-being of our patients. Please follow these guidelines:

  • Visitors must be accompanied by an ALSAC or St. Jude staff member with an ID badge at all times.
  • For privacy purposes, no photos or videos are allowed of patients, families or staff.
  • Visitors should avoid interacting with patients or their families to safeguard health and privacy.
  • St. Jude is a tobacco-free campus. Smoking and the use of tobacco, including electronic cigarettes, is prohibited on campus.
  • Campus shuttle buses are for patients, families and staff only.