FREQUENTLY ASKED QUESTIONS

I registered as a general participant. Why does my confirmation say that I'm a St. Jude Hero?

Can I transfer my registration from one race distance to another?

Can I change my registration information?

How can I request a copy of my confirmation email?

Can I transfer or give my bib number to someone else?

Are refunds available?
Will sports drinks and gels be available on the course?

Does the marathon have pace groups?

Are strollers or non-racing wheelchairs allowed on the course?

Is there a time limit for each race?

When and where will the finishing times be posted?
What is Juice Plus+?

How can I volunteer?
What is the St. Jude Heroes program?

If I register at one fundraising level but raise as much as another fundraising level, will I automatically be upgraded?

Can I cancel my fundraising commitment?

What happens if I don't meet my fundraising goal by race day (Platinum - $5,000, Gold – $3,000, Silver – $1,500, Bronze – $600)?

Do all event proceeds go to St. Jude?

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