Communications Operations Internship

The Communication Operations Intern supports the day-to-day operational needs of the Strategic Communication, Education, and Outreach – Communication Operations team during a fixed-term summer engagement. The intern works closely with and under the direction of the Communication Operations Manager. Through project coordination, demand management, process documentation, and cross-functional collaboration, the intern gains hands-on experience in a professional communications environment. Exposure to a variety of internal groups provides meaningful context for how communication operations function within a large academic medical center.

Job Responsibilities:

• Support project coordination activities including tracking timelines, updating project statuses, and communicating progress to team members as directed. 
• Assist with demand management by helping triage, log, and route incoming requests in Monday.com under the guidance of the manager. 
• Support conference and event logistics coordination, including materials tracking and timeline monitoring. 
• Assist in drafting and updating standard operating procedures and workflow documentation for communication operations processes. 
• Research best practices in communication operations and contribute ideas and observations that support process improvement and audience understanding. 
• Participate in brainstorming sessions and contribute to decision-making conversations, bringing a fresh perspective to team discussions. 
• Attend cross-functional meetings to build understanding of departmental and institutional goals and how communication operations support them. 
• Support cross-functional partners with operational requests and coordination needs as requested. 
• Observe and participate in team meetings, partner conversations, and operational workflows to build understanding of how a communications operations function works within a large institution. 
• Perform other duties as assigned to meet the goals and objectives of the department and institution. 

Minimum Experience:

• Currently enrolled in an accredited college or university working toward an undergraduate degree in communications, media, journalism, digital media, marketing, public relations, business, or a related field. Candidates must be entering their sophomore, junior, or senior year to be considered. 
• Minimum 3.0 GPA required. 
• Prior internship, coursework, or extracurricular experience involving coordination, organization, or project-based work preferred. 

Skills, Knowledge and Ability

• Organizational and project coordination skills with the ability to manage assigned tasks accurately and on time. 
• Proficiency in Microsoft products including Word, Outlook, PowerPoint, Teams, and Excel. 
• Familiarity with project management tools such as Monday.com a plus but not required. 
• Communicates clearly and professionally in written and verbal interactions. 
• Detail-oriented with a commitment to accuracy in tracking, documentation, and follow-through. 
• Able to manage priorities and complete assigned tasks independently within the manager's direction, seeking guidance when priorities or next steps are unclear.
• Ability to engage and collaborate with a wide range of workgroups and stakeholders. 
• Maintains confidentiality in all aspects of the role. 
• Approaches new tasks and challenges with curiosity, a willingness to learn, and a solutions-oriented attitude.

 

Deadline to submit application

Applications will close on December 31, 2026 at 11:59pm CT.