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Outpatient Care

A patient receives her armband from an employee

At St. Jude, the health, happiness and well-being of your child is our priority.

Most patients at St. Jude are treated as outpatients. This means they do not spend the night at the hospital.

They only have to be at the hospital for tests, check-ups, and treatments. We want patients to spend as much time as possible just being kids and teens, not confined to hospital rooms.

Most outpatient care takes place in the Patient Care Center (PCC) and the Chili’s Care Center.

  1. The following are some support services and specialty clinics that can help with your child’s medical care. Your primary care team will refer your child to these services as needed:

    • Cardiopulmonary
    • Clinical Nutrition
    • Dental Clinic
    • Dermatology
    • Diagnostic Imaging
    • Ear, Nose and Throat
     
    • EEG Services
    • Endocrine Clinic
    • Eye Clinic
    • Fertility Clinic
    • Gastroenterology Clinic
    • Gynecology Clinic
     
    • Integrative Medicine
    • Nephrology
    • Neurology
    • Neurosurgery
    • Pain Management Service
    • Podiatry
     
    • Radiation Therapy
    • Rehabilitation Services
    • Surgery Clinic
    • Vascular Access Team
    • Wound Care Clinic
     
     
  2. New patients check in for their first day at Patient Registration. After that day, they can check in at Patient Registration or go straight to the location of their first appointment. Your child will get a patient identification (ID) armband each day. The armband must remain on your child while in the hospital.

    You will get a schedule card listing the areas your child needs to visit that day. You can also see your schedule in the Our St. Jude patient app or in St. Jude MyChart. These apps provide reminders and notifications of schedule changes.

    Remove the ID armband when your child leaves the hospital for the day.

    The usual steps of your day are:

    • Patient Registration, your primary clinic, or Diagnostic Imaging (depending on your schedule that day)
    • Pre-Clinic Assessment
    • Clinic check-in with patient representative
    • Check-up by a member of your clinical team
    • Treatment

    Other steps may include:

    • Special testing, such as x-ray, CT, or MRI.

    The tests are different for each child. The staff will explain all tests to you. Test results are needed to diagnose your child’s disease or condition. The tests also help decide what treatments your child will need. If you have questions, please ask.

    • Meeting with a psychologist, social worker, chaplain, or child life specialist
    • School lessons in a hospital classroom
    • Food and nutrition counseling
    • Dental or other specialty clinic visit
    • Physical therapy, occupational therapy, or speech-language therapy
 
 
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