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Benefits Resources

Need help? Have questions?

Contact Phone Web Address Plan Numbers
Human Resources - Benefits (901) 595-4502

www.stjude.org/myhr

benefits@stjude.org

 
Medical Plan and Network Administrator
BlueCross BlueShield of Tennessee 1-888-796-0609 www.bcbst.com/stjude 130449
For provider list, search the BlueCross site. Search “Blue Network P” for providers in Tennessee. Search “BlueCard PPO” for providers outside of Tennessee.
Dental Plan Administrator
Delta Dental of Tennessee 1-800-223-3104 www.deltadentaltn.com 4042
For provider list, search “Delta Dental Premier” or "Delta PPO."
Vision Plan Administrator
Superior Vision 1-800-507-3800 www.superiorvision.com Grp# DM0301040001
For provider list, visit superiorvision.com and click “Find an eye care professional,” Enter your location information, select  “Insurance Through Your Employer” option, pick your plan’s Superior National network from the drop-down list, choose your desired distance, and select the “Search” button.
Prescription Drug Plan Administrator
Caremark 1-866-240-4916 www.caremark.com STJUD
Hartford Employee Travel Assistance Program (International Emergency Medical Help Line)
The Hartford 1-800-243-6108   395118
St. Jude Retirement Plan Administrator
TIAA-CREF 1-800-842-2776 www.tiaa-cref.org/stjude  
LifeCare (Work / Life Balance and Tobacco Cessation)
LifeCare 1-800-873-4636 www.lifecare.com  
New user registration code: stjude, Memphis ID = employee number
Employee Assistance Program (EAP)
EAP (901) 683-5658
1-800-880-5658
http://www.methodisthealth.org/healthcare-services/employee-assistance-program/index.dot  
Wellness and Fitness Program
Living Well (901) 595-8048 www.stjude.org/livingwell  
Group Legal Plan
Metlife's Hyatt Legal Plans 1-800-821-6400 www.legalplans.com  
Aflac Supplemental Health and Life Insurance
Aflac 1-800-99-AFLAC www.aflac.com  
Everest Estate and Funeral Planning Services
The Hartford 1-866-854-5429 www.hartfordlifeconversations.com EstateGuidance, WILLHLF Funeral Planning, HFEVLC
Long Term Care Insurance
Legacy Services 1-800-230-3398 ext. 101 custsvc@4groupltci.com  
Emergency Evacuation Coverage from FrontierMEDEX
FrontierMEDEX 1-866-832-6930   ID# CHB-75; GRP# 9906-70-56

In-network area urgent care and minor medical centers:

  • LeBonheur Urgent Care Center, 8071 Winchester, Memphis, TN 38125
  • LeBonheur Urgent Care Center, 8035 Club Parkway, Cordova, TN 38016
  • LeBonheur Urgent Care Center, 806 Estate Place, Memphis, TN 38120
  • LeBonheur Urgent Care Center, 5480 Goodman Road, Olive Branch, MS 38654
  • Methodist Health care Minor Medical Center, 8045 Club Parkway, Cordova, TN 38016
  • Methodist Health care Minor Medical Center, 8071 Winchester, Memphis, TN 38125
  • Methodist Healthcare Minor Medical Center, 1803 Union Avenue, Memphis, TN 38104 (evenings only)
  • Methodist Healthcare Minor Medical Center, 5480 Goodman Road, Olive Branch, MS 38654