St. Jude Donation App

St. Jude Children’s Research Hospital is the nonprofit hospital founded in 1957 by Danny Thomas to focus on the advancement of cures and means of prevention for pediatric catastrophic diseases through research and treatment. Consistent with the vision of founder, Danny Thomas, no child is denied treatment based on race, religion, or family’s inability to pay. St. Jude is leading the way the world understands, treats and defeats childhood cancer and other life-threatening diseases. And families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. Learn more about the lifesaving mission of St. Jude.

St. Jude Donation App is an app technology solution that allows Shopify merchants to support St. Jude by providing an in-cart donation widget for shoppers to donate to St. Jude at checkout on the merchant’s site. 

Donations made through the St. Jude Donation App are non-refundable.  If a donation error has occurred, please reach out to the support team at St. Jude at ecommgiving@alsac.stjude.org.

The St. Jude Donation App makes it easy for merchants to raise funds for St. Jude online.  We require a credit card on file as a form of automated payment so that donations collected by merchants via donations made during the checkout process by consumers can be transferred to St. Jude. In agreement with St. Jude Children's Research Hospital, ALSAC will bill the merchant based on the amount of donations collected on a weekly or bi-weekly basis.

To update your credit card on file, log into your store > Apps > St. Jude Donation App.

If you have additional questions, please contact St. Jude at ecommgiving@alsac.stjude.org.

If the card fails at the time of installation, you will be unable to install until a valid credit card is entered. Should a payment fail to process at the time of billing, merchants will be notified and billed during the next cycle. 

ALSAC/St. Jude Children's Research Hospital will bill the merchant on the 16th, for donations collected from the 1st through 15th of the month, and the 1st, for donations collected from the 16th through end of the month.

At this time, the app is only available on the Shopify platform.

Donations are tax-deductible to the extent permitted by law. Please consult your tax advisor for more information.

No. The St. Jude Donation App is free for merchants to use.

To ensure the donation product is removed:

1. Log in to your store's back-end and select "Products"
2. In the Filter Products box, type "St. Jude"
3. Click on the St. Jude Donation product, scroll to the bottom of the product listing and click "Delete Product"

No, this technology was built to raise funds and awareness solely for St. Jude.

To discuss promotion of your support of St. Jude through St. Jude Donation App, please contact us ecommgiving@alsac.stjude.org.

No, the donation product has been designed so that it does not affect shipping, taxes, or fees.

No. The use of the St. Jude Donation App to collect customer donations does not expose the merchant to any Commercial Co-Venture (CCV) filings or paperwork.

You will need to exclude the St. Jude donation product from any discounts offered in order to ensure the donation is not affected by discount codes.  For assistance doing this, feel free to reach out to ecommgiving@alsac.stjude.org.

Thank you for your suggestion. At this time, the round-up option is not available.

St. Jude Children’s Research Hospital is the nonprofit hospital founded in 1957 by Danny Thomas to focus on the advancement of cures and means of prevention for pediatric catastrophic diseases through research and treatment. Consistent with the vision of founder, Danny Thomas, no child is denied treatment based on race, religion, or family’s inability to pay. St. Jude is leading the way the world understands, treats and defeats childhood cancer and other life-threatening diseases. And families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. Learn more about the lifesaving mission of St. Jude.

The receipt provided by the merchant at the time of purchase will itemize your donation to St. Jude.

100% of all donations made through the St. Jude Donation App comes directly to St. Jude. 

Donations are used to help St. Jude provide treatment, travel, housing and food to patients and their families — because all a family should worry about is helping their child live.

Donations are deductible to the extent permitted by law. The receipt provided by the merchant at the time of purchase will suffice to itemize your donation to St. Jude.

Thank you for your suggestion. Currently, the tool is not set up to dedicate your donation.

If you have been charged in error, please reach out to St. Jude at ecommgiving@alsac.stjude.org with your order number and intended donation amount and we will assist you with the issue.  Otherwise, donations are non-refundable.

At this time, we are not accepting in-kind gifts of donated items at St. Jude due to the pandemic in order to keep the patients and families we serve safe.

If your employer matches donations, the donation made through this merchant may be eligible.  Every employer has their own set of rules and regulations.  For the most accurate information, please visit our St. Jude Workplace Giving page and use the search tool to see if your employer matches donations and learn what their parameters are.