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St. Jude Connect

Whether you are an employee, external party or collaborator of St. Jude, you can easily access the institution’s resources.

  1. Users with a @stjude.org email address should sign in using username@stjude.org as their username and their @stjude.org password.  

    Manage your account (unlock account, reset/change password) with myid.stjude.org.

    Find answers to MyID frequently asked questions.

    Still need help? Contact the St. Jude HelpDesk

  2. Users with a non-@stjude.org email address should sign in with their email address and password that they used to register.

    Get help with signing in.

    Two-factor authentication is required when accessing services or applications that store or manage protected information. Two-factor authentication confirms your identity using two different factors. Entering your username and password is one factor. The second factor can be a text message sent to your phone, a code sent to your email account, or confirming your identity using Microsoft Authenticator.

    Setting up two-factor authentication.

    Use the Microsoft Authenticator application to provide the second factor.

    Help with two-factor authentication.

    Still need help? Contact your Collaboration Team.

  3. Please work with your St. Jude collaboration team to obtain access. Collaboration teams are linked below. Click on a specific group name to learn more about their requirements and processes.

Collaboration Teams

  1. Members of the St. Jude Affiliate Program, please email affiliatehelp@stjude.org for assistance with access to St. Jude systems.

  2. New St. Jude Global user

    St. Jude Global partners, please work with your contact in St. Jude Global to start the process to obtain access to any services intended for our St. Jude Global partners.

    Use the "Request help from the St. Jude Global team" form to submit a general or technical help request.

    Existing St. Jude Global User

    St. Jude Global partners, please refer to the general help links under the "Current user with non- St. Jude email address" section above for common support issues.

    Use the "Request help from the St. Jude Global team" form to submit a general or technical help request.

    Access the St. Jude Application portal (registry and other clinical research projects).

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