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Physician/Patient Referral Office (PPRO)

The St. Jude Children’s Research Hospital Physician/Patient Referral Office (PPRO) supports referring physicians and provides crucial assistance to families, friends, and the general public throughout the patient referral and treatment process.

Doctor checking heart beat on child patient in clinical setting

The St. Jude Children’s Research Hospital Physician / Patient Referral Office (PPRO) supports referring physicians before, during, and after they refer a patient. We also provide critical support to families, friends, and members of the general public who seek treatment for a patient at St. Jude.

Services we provide

The St. Jude Physician / Patient Referral Office helps to:

  • Support referring physicians and health care professionals who seek referrals or consultations with St. Jude faculty
  • Coordinate physician-to-physician communications between St. Jude faculty and referring physicians
  • Give updates to referring physicians after patients have been accepted for treatment or consultation at St. Jude
  • Help parents and families seeking treatment understand our referral process
  • Assure that referrals proceed seamlessly
  • Develop policies and procedures to improve communications with the referral community
  • Organize personal visits to the referring physician’s office
  • Increase awareness of St. Jude services at local, regional, and national medical meetings

Your Physician/Patient Referral team

Our team provides support to help ensure a seamless referral experience for patients to St. Jude. We work closely with physicians, parents, and families who seek treatment for children and adolescents with life-threatening diseases.

How to refer a patient 

Contact the Physician / Patient Referral Office

Call: 1-888-226-4343 (toll-free) or 901-595-4055 (local)  | Fax: 901-595-4011 | Email: | 24-hour pager: 1-800-349-4334


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