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Charlotte, North Carolina Affiliate

The St. Jude Affiliate Clinic at Novant Health Hemby Children’s Hospital

Exterior building of The St. Jude Affiliate Clinic at Novant Health Hemby Children’s Hospital

The St. Jude Affiliate Clinic at Novant Health Hemby Children’s Hospital is located in Charlotte, North Carolina. This clinic is a joint effort of St. Jude Children’s Research Hospital and Novant Health Hemby Children’s Hospital.  

The Charlotte affiliate team cares for children and adolescents with cancer and blood disorders. Through the Charlotte affiliate, patients may take part in St. Jude clinical trials. Services may be provided in the affiliate outpatient clinic & infusion area as well as Novant Health Hemby Children’s Hospital inpatient unit.

Address of the Charlotte affiliate

St. Jude Affiliate Clinic at Novant Health Hemby Children’s Hospital 
301 Hawthorne Lane 
Suite 100 
Charlotte NC 28204

See Google Map

Hours of operation

Monday, Tuesday, Friday, 8 a.m.–5 p.m. 
Wednesday and Thursday, 8:30 a.m.–5 p.m.

Contact us

During clinic hours: Call 704-384-1900

After hours or anytime you cannot reach the clinic: Call 704-384-1900 for urgent needs, problems, or questions. A doctor is on call 24 hours a day, 7 days a week to help you.

When you call the clinic, you may be asked questions about: 

  • Your child’s name, date of birth, and diagnosis 
  • Your child’s last chemotherapy treatment or other treatment 
  • The current problem or issue and how long it has lasted 
  • Medicines your child is taking 
  • The phone number for your preferred pharmacy 

In case of emergency: Call 911 

If your child is receiving treatment at the St. Jude Affiliate, call the clinic right away if your child has one or more of these symptoms: 

  • Fever 
    • Children older than 3 months:
      • Oral (by mouth) temperature of 100.9 degrees F (38.3 degrees C) or higher
      • Oral temperature of 100.4 degrees F (38.0 degrees C) or higher that lasts for an hour
      • Under-the-arm temperature of 99.9 degrees F (37.7 degrees C)
      • Under-the-arm temperature of 99.4 degrees F (37.4 degrees C) or higher that lasts for an hour
    • Children younger than 3 months: an under-the-arm temperature of 99.4 degrees F (37.4 degrees C) or higher
  • Exposure to chickenpox, shingles, measles, rubella (German measles), or hepatitis
  • Rash
  • New tender, swollen bumps or knots in their neck or under their arms
  • Numbness or tingling in their feet or hands
  • Mouth sores
  • Short of breath or trouble breathing
  • Earache, sore throat, or flu-like symptoms
  • Uncontrolled nausea or vomiting
  • Stomach pain
  • Diarrhea for more than 48 hours
  • Problems with central venous line or port
  • Major change in child’s condition

Call the St. Jude Affiliate Clinic right away if you take your child to any other local hospital or doctor for unplanned or urgent medical treatment. 

Child patient in hospital

“I was 9 months pregnant when Alex was diagnosed and had her little sister a few weeks later. Memphis is a 10-hour drive for us. Having the Charlotte affiliate so close meant that my mom and my husband’s mom could help us at home, and my husband could still work. We could have all hands on deck. That was huge for us. If we had been in Memphis, we would only have had our core family with us. Alex was also super excited to be able to take care of her baby sister. This happened during the pandemic. Since we were at home, Alex’s preschool teacher could come over and teach preschool on our back porch. Alex’s best friend lives next door. When Alex started wearing a head scarf after her hair fell out, her best friend started wearing a head scarf too. The Charlotte affiliate allowed us to draw on the expertise of the larger St. Jude while at the same time allowing my entire family to focus on Alex and support and love her as much as possible!”

- Alicia Allman, mother of Alex