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St. Jude MyChart User Guide

Welcome to St. Jude MyChart

St. Jude MyChart provides you with online access to your child’s medical record. It can help you take part in your child’s health care and communicate with your providers.  

This guide will help you use many of the St. Jude MyChart features.  

Log in to St. Jude MyChart

  1. In your web browser or mobile app, enter
  2. Enter your St. Jude MyChart username and password, and click Sign In.

What if I forget my username and password?

Click the Forgot Username? or Forgot Password? link below the login fields. You will be prompted to answer some security questions to verify your identity so you can recover your username or password. If you fail to recover your password after 5 unsuccessful attempts, you will be directed to reset your password. If you have 5 unsuccessful attempts at resetting your password, your account will be deactivated and you must call 901-595-4636.  

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