Patient Assistance Navigator

While your child is in treatment at St. Jude Children’s Research Hospital, you may need help with your finances. You may also need to find resources for extra support. A patient assistance navigator can help.

What is a patient assistance navigator?

A patient assistance navigator is a St. Jude staff member who can offer assistance, advice, and referrals to useful resources.

How a patient assistance navigator can help

The patient assistance navigator can help in several ways. They may:

• Help you find financial assistance for living expenses
• Make referrals to local, state, and national financial resources
• Make referrals to financial assistance organizations
• Help you fill out disability and medical necessity forms
• Answer questions about insurance billing or payments. No family pays for services provided at St. Jude.
• Work with social work case managers to help address your needs
• Give you information about how to apply for Social Security Disability benefits (SSI) for your child.

Learn more