St. Jude requires that you bring certain needed information on your first visit to St. Jude. Bringing familiar items can help provide stability and comfort for you and your child. It may help your child to pack a suitcase of his own with the things that are most important to him. You can follow behind your child and pack the essentials.
- A government-issued photo identification card (ID) for parent(s) (driver’s license, passport or other official ID)
- Copies of any custody or divorce papers (including court orders and parenting plans), guardianship papers, and power of attorney documents to verify who can sign for your child’s medical tests and treatments. If you have questions about this, please call:
- Patient Registration at (901) 595-2010, Monday-Friday 6 am–4:30 pm, or
- After 4:30 pm and on weekends, call (901) 595-3300 and have the oncology on-call social worker paged.
- A certified copy of your child’s birth certificate
- Social Security numbers of patient and parent(s) or guardian(s)
- For patients 18 and older, copies of their advance directives - such as living wills or durable powers of attorney for health care. (If you do not have one of these and want to learn more about advanced directives, a St. Jude social worker will give you details about preparing one.)
- Employer information for the patient, parent(s), or guardian(s)
- Emergency contact(s) name, address and phone numbers
- Insurance information (including medical, pharmacy and dental insurance cards)
- Family doctor's name, address, phone, fax and e-mail address
- Name of doctor that your insurance company assigned as your child’s primary care physician (have address, phone, fax and e-mail address)
- Prescription medications for the patient.
- Extra supplies of prescription medications for anyone coming with the patient. (Be prepared for an extended stay, just in case).
If your trip to St. Jude includes air travel, pack all prescription medications and important documents in a carry-on bag.
Suggested items to bring
- Clothing for you and your child to last 7–10 days. Visit the National Weather Service website at www.weather.gov to check the Memphis weather forecast.
- A small number of comfort items for your child, such as a blanket or toys. (Only smooth-surfaced, easy-to-wash toys are allowed in inpatient rooms. If your child needs a small blanket or cloth toy for comfort, discuss this with your St. Jude doctor. If allowed, these items will need regular washing.)
- Photographs of family, friends, and pets to help your child cope with homesickness.
- Your child’s robe and slippers (if your child becomes an inpatient, hospital gowns, toothbrushes, and toothpaste will be provided).
What not to bring
St. Jude would like to advise you that although marijuana may be legal in your home state, it is illegal in Tennessee, even for medical uses.
Come prepared to stay
If you live out of town and your child is having an outpatient operation or procedure involving a general anesthetic, you may be asked to remain in Memphis overnight. This applies to children having liver and lung biopsies or outpatient surgery.
Safeguarding your possessions
You are resposible for safeguarding your own things. St. Jude is not equipped to store your valuables. Patients and family members should not bring jewelry and other valuables that they cannot keep with them at all times.
After your child is accepted as a patient, if you have questions about transport or travel, please see section 4.2 of the St. Jude Family Guide (Download the PDF version of the St. Jude Family Guide (English or Espanol), or call Patient Services at 901-595-4501 (x 4501 from within the hospital).