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Stay in Touch

The Stay in Touch program is a parent adviser position that supports newly bereaved families. Advisers make monthly contact by phone, text, and email to offer condolences, check on the parent’s current needs, and share information about St. Jude resources for bereaved families.


  1. Be sure to read the Stay in Touch manual and be prepared to review it with someone from the Quality of Life Team. If you have questions, you can email

    Stay in Touch Manual

  2. This is a quick overview of your volunteer role with the Stay in Touch program.

    Position Description


Below are resources to help you prepare for your adviser role. You may only need to use some of these resources to participate in your adviser role. If you are not sure which resources your need or have questions about the resources, don’t hesitate to reach out to us at!

  1. Prepare for any meeting by reading these helpful guides!

  2. Need to hop on a Webex meeting? These guides can help you participate to the fullest.       

  3. Check out these documents if you are logging into your St. Jude email for the first time or need some help with your password. You can also call the St. Jude helpdesk at (901) 595-2000

  4. Some advisers may be asked to join Microsoft Teams. These documents can help you get started.

  5. It’s good to know about all the services and resources available to patients and families at St. Jude. Learn more by reading the guide below.

  6. The St. Jude Grief and Bereavement Support website has links to resources you may find helpful in your own journey and in your efforts to help others.

    Grief and Bereavement Support