How Do I Become a PFCC Volunteer?

To help us meet the needs of our patients and families, we developed the Patient Family-Centered Care Volunteer Program (PFCCVP). The main purpose of the program is for St. Jude patients, family and friends to give us input and invaluable insight to make St. Jude the best place possible for patients and families.

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St. Jude welcomes volunteer applications from current and former St. Jude patients, family members and friends of current and former patients. All volunteers must be at least 18 years of age or older. We prefer applicants have experience as a patient or have directly cared for a current or former St. Jude patient or family. St. Jude staff, patients, families and friends can also recommend other individuals to serve as PFCCVP volunteers.

Recruiting volunteers

Staff and physicians will be asked to recommend patients and families they believe may be effective volunteers. Patients and family members may self-refer by completing an application.

Selection process

A selection committee, which includes Family Advisory Council (FAC) members and St. Jude staff, reviews volunteer applications. The FAC’s parent chairperson will notify all applicants of the results.

Qualities volunteers should possess

  • Positive attitude about St. Jude and enthusiasm about its mission of excellence in patient care, education, research and patient family-centered care initiatives.
  • Experience with receiving care at St. Jude or having a child receive care at St. Jude.
  • Ability to share their experiences and insight in a balanced and objective way.
  • Ability to listen to and reflect on differing points of view.
  • Ability to work together with others.
  • Respect for diversity.
  • Ability to keep information private (confidentiality).
  • Commitment to being a volunteer.

Volunteers receive an orientation, including education on the St. Jude mission and values and the principles of patient family-centered care (PFCC). Education and training related to specific roles may be ongoing for St. Jude staff and PFCC volunteers.

For more information, please contact the Director of Volunteer Services, Kathryn Berry-Carter at 901-595-2277.

If you are interested in applying to become a PFCC volunteer, please complete the application or pick up a copy in the Linda R. Hajar Family Resource Center. Return the completed application to the address listed on the form. Once your application is received, a PFCC representative will contact you.

Apply to Volunteer