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Best Upon Request Concierge Service at St. Jude

Concierge Services Personnel

Best Upon Request (BEST) is a national concierge service company. St. Jude offers this service to St. Jude patients and their families who are here for treatment.

BEST provides services including:

  • Running errands
  • Ordering and picking up tickets
  • Preparing and mailing packages
  • Helping you get food deliveries
  • Taking and picking up laundry or dry cleaning
  • Providing directions
  • Helping you locate wagons and wheelchairs
Concierge at store
Concierge with wagon
  • Answering general questions about the hospital and Memphis
  • Directing you to others who can help you further

The service is free; you pay only for any goods or services that BEST gets for you.

Starting May 1, you can enjoy even more of the time-saving services of Best Upon Request. Our team is expanding and so are our hours.

The concierge team is available:

  • Monday - Friday, 8:00 a.m. - 7:00 p.m.
  • Saturday - Sunday, 9:00 a.m. - 5:30 p.m.

Make requests by phone, email or in person at the Chili’s Care Center lobby.