Best Upon Request Concierge Service at St. Jude

Best Upon Request (BEST) is a national concierge service company. St. Jude offers this free service to St. Jude patients and their families who are here for treatment.

BEST provides services including:

  • Running general errands on and off campus
  • Picking up tickets to local events
  • Helping to prepare and mail packages
  • Coordinating food deliveries
  • Picking up groceries
  • Delivering and retrieving laundry
  • Helping with auto services
  • Assisting in planning birthday parties

The concierge team is available Monday through Friday from 8 am to 7 pm.

Requests can be made by phone, email or in person at the Patient Care Center information desk near the Medicine Room. You can also ask for more information at the Guest Services desks in the Patient Care Center and Chili’s Care Center.