The hospital cafeteria is on the first floor of the ALSAC Tower, the building next to and connected to the Patient Care Center. The main hallway on the north side of the Patient Care Center will lead you to the Kay Kafe. Just before you reach the Kay Kafe, you will see a Starbucks Coffee® stand and a group of vending machines, ATM machines, a bill changer, microwave ovens and a few tables and chairs.
Kay Kafe hours
Monday through Friday
Breakfast: 7–11 am (Hot food line closes at 10 am)
Lunch: 11 am–4 pm (Hot food line closes at 2 pm)
Dinner: 4–9 pm
Deli and pizza areas: 11 am - 7 pm
Weekend and Holidays
Breakfast: 7:30-10 am (Hot food line closed at 10 am)
Lunch and Dinner: 11 am - 9 pm (deli, pizza areas)
Please note: The cafeteria accepts cash, St. Jude meal cards, St. Jude ClinCards, Discover, MasterCard, Visa, American Express and Apple Pay.
To call Food Service, dial 595-3307 or page #1689.
St. Jude offers help with the cost of meals for the patient and one parent by issuing a St. Jude Meal Card or a grocery store gift card. A free grocery delivery service called Shipt is also available to families.
Meal cards are activated for a select number of days and meals. The card can be programmed for up to seven days in a row, and for specific dollar amounts and time periods. These amounts and times depend on meals requested—breakfast, lunch or dinner. It also depends on if the patient is inpatient or outpatient. You can use the meal card at the hospital cafeteria for all meals. St. Jude meal cards cannot be used off-campus.
When families check in at Tri Delta Place, their meal cards will be activated to serve as room keys, as well. When issued, two meal cards are programmed so each family will have two room keys. The meal cards are reusable, so please deposit your inactive meal cards at the front desk when checking out of Tri Delta Place. You can also place your used, inactive meal cards in the cafeteria drop box or in the drop box at the Patient Services window.
Grocery store gift cards
St. Jude offers grocery store gift cards (St. Jude ClinCards) to patient families staying in Ronald McDonald House or Target House. Parents can request ClinCards weekly in Patient Services, Monday through Friday from 9 am to 3:30 pm. A family’s weekly allotment of ClinCards may vary depending on where the patient is staying. A parent at the Ronald McDonald House or Target House may choose to receive a St. Jude meal card instead of a ClinCard if the patient becomes an inpatient. If the patient’s status changes in the middle of the week, the meal card can be traded in for a ClinCard.
Local patients and those staying in short-term lodging are not eligible for ClinCards.
Shipt grocery service
Shipt is a national grocery delivery service that offers free annual grocery delivery memberships to St. Jude families.
In Memphis, Shipt offers same-day grocery delivery from Kroger. Shipt grocery prices are a little higher than regular in-store prices to offset the convenience of delivery. For more information and to request your access code, ask for a Shipt postcard in Patient Services.
How to place your grocery order
- Place orders online by computer or by using the Shipt smartphone app.
- Shipt will deliver to St. Jude housing. They accept St. Jude ClinCards, which are given to families staying in Ronald McDonald House and Target House.
- Shipt will also deliver groceries to local St. Jude families.
Snack bags are offered free for outpatients while at St. Jude for treatment. You can pick up your snack bag tickets in the Patient Services office when you arrive. Each snack bag contains three snack items and a beverage.
Registered dietitians are here to offer you advice and ideas about your child’s nutritional needs. They can also help you with food-related problems. You can reach the dietitian for your primary clinic by calling the Clinical Nutrition office at 595-3318.
You may eat your meals in the hospital room with your child, but opened food must be thrown out after one hour in a patient room. Bacteria that could be harmful to your child can grow on the food after one hour.
Food cannot be stored in your child’s room. Food attracts insects that can transmit disease.
Food prepared outside the hospital and brought to your child’s room should be stored in the Nutrition Center refrigerator on each floor. Write your child’s name and the current date on each food item container. Unused food will be removed every three days or right away if it is spoiled.