Parking

Staying Updated on Campus Changes during Construction

St. Jude is constructing 2 new 15-story buildings. One will house the hospital’s outpatient clinics. The other will contain clinical offices. They will be built between Chili’s Care Center and North 3rd Street.

Work on these buildings affects parking and access to the hospital. Check this page for ongoing updates.

Construction Expansion News

Change in patient entry gate

Due to construction changes, all patients will now enter the hospital at the North Lauderdale Street gate near 332 North Lauderdale Street, Memphis, TN 38105.

map showing patient entrance as of 9.22.2023

Other changes for patients and families

St. Jude campus map

PARKING

Valet

  • Valet will be located in front of the Patient Care Center (PCC).
  • Enter campus through the main Lauderdale Street entrance to use the valet.
  • When you are ready to leave, valet staff will bring your car to the PCC entrance.
  • Please remember that only valet staff may enter the reserved lot to get your car.

Self-park

  • Families who drive and do not use the valet service will enter through the Lauderdale gate and park in patient designated spaces along the South Drive or in Garage 1 (take a right on South Drive).

Tri Delta Place

  • Tri Delta Place parking is only for families currently staying at Tri Delta Place.
  • Use the new gate entrance on Jackson Avenue between Tri Delta Place and the Barry-Longinotti Buildings. The gate at Overton Street and 3rd Street will be closed.
  • Families will be issued a dash pass at Tri Delta Place for entry. They can pick up the pass at the Tri Delta Place front desk.

SHUTTLES

  • Pick-up and drop-off location will be at the new shuttle entrance with the red awning on the south side of the Danny Thomas Research Center.
  • A covered walkway and benches have been added for your convenience.
  •  Isolation patient shuttles will pick up and drop off at the Patient Care Center (PCC).

HOSPITAL ENTRY

  • The Patient Care Center (PCC) main entrance will be open 24/7.
  • The entrance to the Chili’s Care Center will be closed for construction.
  • Please use the PCC main entrance or the new shuttle entrance with the red awning on the south side of the Danny Thomas Research Center to enter the hospital.

ALSAC GIFT SHOP

  • The ALSAC gift shop reopens September 6.
  • Its new location is in the ALSAC Tamer-Rashid Building.
  • The entrance is to the right of the main ALSAC building entrance.
  • Online ordering remains available.

FAMILY COMMONS

  • The 2nd floor hallway between the Family Commons and the Chili’s Care Center will be closed. You can move between those 2 buildings through the 1st floor hallway. 

Reminders

  • The circle drive in front of the Patient Care Center (PCC) is open for valet drop off and isolation patients. The PCC hospital entrance is open for pedestrians.
  • Walking paths to each entrance are marked with colored decals.
  • Due to limited parking availability, please use the shuttle to travel to the hospital from St. Jude housing.
  • If you are driving, please use the valet service whenever possible, or park in marked patient parking.
 

Site work and demolition create dust. This dust may contain harmful particles. For your child’s safety, please:

  • Use the shuttle instead of walking on campus.
  • Wear a mask at all times when outside.
  • Use the valet service if you drive to campus.

You may enter the hospital through the Patient Care Center (PCC) entrance anytime, including weekends and holidays. Isolation patients should always enter through the PCC entrance.

To park on campus, it is best to use the valet service. Drop off or pick up your car at the Patient Care Center (PCC) circle drive. Enter campus through the Lauderdale gate.

If you choose to self-park, please park in marked patient spaces and enter the hospital through the PCC.

 

Construction of the new buildings will take several years. This project will benefit patients and families for years to come. Thank you for your help and patience as we make St. Jude an even better place for our patients, families, and staff.

 

Frequently Asked Questions

  1. Valet service is available from 5:30 a.m.–11 p.m. Monday through Friday. Pick up and drop off your car at the Patient Care Center (PCC) circle drive. 

  2. Shuttles run to all patient housing from 5:30 a.m.–11 p.m. Monday through Friday. After 11 p.m. and on weekends, shuttles are still available for you. Call 901-595-4444 for service from any housing facility.

  3. If your child is in isolation, please schedule your shuttle ride with Patient Services at 901-595-4501. Do not take the regular St. Jude shuttle.

  4. Shuttle service runs Monday–Friday, 5:30 a.m.–11 p.m. After 11 p.m. or for weekend pickup, if you are coming from housing, you can call Patient Services at 901-595-4501 for shuttle service. If you are driving, please self-park in the spaces outside of the Patient Care Center (PCC) or in Garage 1.

  5. Before 11 p.m. each evening, valet drivers will move any remaining cars from the valet lot to the lots along South Drive. If you need to get your car after valet hours, you may request your key from the security officer at the Patient Care Center (PCC) entrance.

  6. Handicapped parking is available in patient parking near the Patient Care Center (PCC) entrance. Enter through the Lauderdale gate.

  7. Patient and family parking is available in 3 lots near the Patient Care Center. Spaces are also available in Garage 1. To reach the parking lots:

    • Enter through the Lauderdale gate.
    • Take the first right.
    • The parking lots are on your right. Signs will direct the way.

    After you park, follow the signs to enter the hospital through the PCC front entrance or the new shuttle entrance with the red awning on the south side of the Danny Thomas Research Center.

  8. You can load or unload your car at the Patient Care Center (PCC) valet entrance when you drop off or pick up your car. If you self-park, pull up to the PCC front entrance to load or unload your vehicle. Please note that there is no short-term parking in the valet area. Do not leave your car unattended.

  9. You should avoid walking or standing outside near the work sites. The construction work will produce dust. Patients with weak immune systems risk infection from fungal spores or other harmful particles that could be in the dust. Please limit your time outdoors and wear a face mask anytime you and your child are outside on campus.

  10. The project will last about 4 years. The work sites and guidelines may change as the work progresses. You can visit this page for ongoing updates.

  11. Air quality will change as different phases of construction occur. Guidelines will be updated as needed to protect patients, families, and staff. 

 
 

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