Stay up to date on your patient’s care 

Through St. Jude Care Everywhere or St. Jude EpicCare Link

St. Jude Care Everywhere allows clinicians who are part of the Epic or Carequality networks to access the health records of a St. Jude patient.

  1. If you work in a hospital or health group that has the Epic electronic health record (EHR) system or a non-Epic hospital that is a member of Carequality, you can obtain the details you need to coordinate the best possible care for your patient who is being treated at St. Jude Children’s Research Hospital. 

    Once St. Jude and the patient or caregiver has consented to share a patient’s records, you can view the following information about your patient:    

    • Progress notes, procedure notes
    • Lab, imaging and test results
    • Discharge instructions
    • Consultation notes 
    • Reference-quality images (X-rays, CT scans, EKGs, scanned PDFs)
    • Medications
    • Allergies
    • Medical history
    • Outpatient visits, hospital admissions and discharges

    No sign-up is required to use Care Everywhere if your facility has access to Epic or is a member of Carequality.

 
 

St. Jude EpicCare Link gives clinicians who do not belong to the Epic electronic health record (EHR) system the ability to view medical records of their patients who are in treatment or have received treatment at St. Jude Children’s Research Hospital. You will also be able to send messages to St. Jude providers and submit new-patient referral requests for review. 

 

Enroll your organization in EpicCare Link for access to patient records. 

 

How to create a new chart and enter a referral order [pdf]

 
 

  1. If you work in a hospital or health group that does not have the Epic electronic health record (EHR) system, you can obtain the details you need to coordinate the best possible care for your patient who is being treated or has been treated at St. Jude Children’s Research Hospital. 

    With St. Jude EpicCare Link, you can view the following information about your patient:  

    • Progress notes
    • Lab, imaging and test results
    • Discharge instructions
    • Consultation notes 
    • PACS images and scanned files
    • Medications
    • Allergies
    • Medical history
    • Outpatient visits, hospital admissions and discharges

    You can also share information with St. Jude by uploading documents. The documents will be reviewed before being added to the patient’s chart.

    Stay informed

    St. Jude will send you notifications and updates about your patients in real time. 

    Sign-up is easy as 1-2-3

    Step 1: Enroll Organization
    Visit https://carelink.stjude.org/EpicCareLink-PRD/common/epic_login.asp and select “Request access for a new site.” 

    Step 2: Designate Site Administrator 
    After creating your site, designate at least 1 site administrator for your facility. This person will be a resource for users at your facility. Once your request is submitted, reviewed and approved, St. Jude will process your request and send login information to each approved user. Please allow up to 3 days for your account request to be processed. 

    Step 3: Individual Users Sign Up
    The site administrator will log into the St. Jude EpicCare Link to request access for new users. St. Jude will send an email with login information to each user who is approved for an account. Users must log into the St. Jude EpicCare Link every 90 days for their accounts to remain active.

    For help accessing the St. Jude EpicCare Link, call 901-595-2000 

    How to search for a patient record

    • If you are on a patient’s care team, you will automatically have access to the patient’s record. That patient will appear on your list when you log in.
    • To search for another patient, enter the patient’s last name, first name, date of birth and gender. 
    • Specify a reason for accessing the record.

    How to view scanned documents and radiology images

    • If you are on a patient’s care team, you will automatically have access to the patient’s record.  
    • Open the patient’s chart and locate the Imaging tab in Chart Review.
    • If you are not on the patient’s care team, search all patients, enter the required information and reason for accessing the chart.  Now, open the patient’s chart and locate the Imaging tab in Chart Review. 
 
 

EpicCare Link Frequently Asked Questions

  1. No. St. Jude provides EpicCare Link to you free of charge to help coordinate care and improve the health of our patients.

  2. To access EpicCare Link you need a PC or Macintosh computer, internet access and the current browser edition of Chrome or Edge.  

  3. The site administrator is trained first and then serves as an onsite resource for the other users. The site administrator also verifies each user’s continued need for access on a routine basis. 

  4. Call 901-595-2000. 

  5. No. St. Jude requires each user to have a unique user name and password. Violations of this policy may result in loss of access. If other individuals need access to perform job functions, they can request their own account.

  6. Contact your site administrator.

  7. There may be some additional mapping that needs to take place. Call us at 901-595-2000  and we can let you know how we have the information mapped.

 
 

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