Family Caregiver Limits due to COVID-19
To protect our patient families and employees during the outbreak of COVID-19, we have restricted the number of caregivers on campus and in housing. At this time, only one caregiver per patient is allowed in the hospital and in St. Jude housing facilities. Exceptions may be made for bone marrow donors, breastfeeding mothers, and for certain patient populations based on clinical criteria and patient needs. Please contact the Patient Referral Office or your designated clinical care team with questions.
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What to Bring
A list of required documents plus comfort items to bring with you to St. Jude.
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Your Other Children
During your visit to St. Jude, we encourage you to leave other children at home if you can. Read why.
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Communication Needs: Translation and Interpretation
To give your child the best care, members of the St. Jude staff must be able to communicate with you.
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St. Jude Family Guide
See our St. Jude Family Guide to answer the questions that St. Jude patient families ask most.
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What to Bring Checklist
What to bring for your stay at St. Jude
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Our St. Jude Patient App
Our St. Jude is an application for St. Jude patient families. Patients and their caregivers can download and use the app to help track clinical appointments, stay up-to-date on campus events, access educational materials, receive notifications on travel and housing reservations and more.
Transportation
After your child is accepted as a patient, if you have questions about transport or travel, please see section 4.2 of the St. Jude Family Guide (Download the PDF version of the St. Jude Family Guide in English - Spanish PDF coming soon), or call Patient Services at 901-595-4501 (x 4501 from within the hospital).
Contact Us
Call: 1-866-2STJUDE
Email: hospitalinfo@stjude.org
If your child is a St. Jude patient and you have an urgent question or concern, ask to speak to the Nursing Coordinator on duty.