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St. Jude MyChart User Guide - Health

Use St. Jude MyChart to view test results, manage medicines, complete forms, and track health information.

View your child's test results

St. Jude MyChart is the hospital’s patient portal. It lets you view your child’s test results without waiting for a phone call or clinic visit. Some results may be available as soon as they are released. Others take up to 4 days. 

To view results, go to Test Results. Select a test to see details such as: 

  • The standard range for the result 
  • Comments from your child’s provider 

If you are looking for a specific result, enter keywords in the search box on the Test Results page. 

See Finding Results in St. Jude MyChart to learn more about viewing and managing test results.

Receive email or text messages when new results are available

You may want to know when new results are available. To turn notifications on:

  1. Go to Menu. 
  2. Scroll to Settings > Select Communication Preferences.
  3. Open the Health section.
  4. Select advanced settings.
  5. Choose how you want to be notified > Select Save changes.

Manage your child's medicines

You can use MyChart to view and update your child’s medicine list. You can also use it to request refills. 

View your child’s current medicines 

Go to Medications to see all of your child’s current medicines in one place. You can see details such as: 

  • Dose and instructions 
  • Prescribing doctor 
  • Warnings and possible side effects (select Learn More) 

You can also: 

  • Remove a medicine your child no longer takes: Click Remove and add a comment about why your child no longer takes that medicine. 
  • Add a new medicine: Click Add a Medication and then add comments about why your child takes the new medicine. 

Your child’s health care provider will review these changes with you at your next visit. They will update your child’s medical record if needed. 

Request a refill 

To request refills for prescriptions filled by the St. Jude Pharmacy: 

  1. Click Request Refills in the medication list. 
  2. Select the medicine you need and add any comments. 
  3. Click Next. 
  4. Choose a delivery method, pharmacy, pickup date, and pickup time, if available. 
  5. Click Next. 
  6. Review your request. 
  7. Click Submit. 

You will receive a message in your child’s St. Jude MyChart Inbox when the refill request has been processed. 

For medicines filled at another pharmacy, such as Walgreens or CVS, contact that pharmacy directly. 

View a summary of your child's health information

To get a summary of your child’s medical record, go to Health Summary under the My Record section of the menu.

This summary includes:

  • Current health issues
  • Medications
  • Test results
  • Allergies
  • Immunizations

Respond to questionnaires from your child's clinic

Your child’s clinic may send questionnaires through St. Jude MyChart. Completing them before your visit can save time at the clinic. 

Questionnaires can often be found in: 

  • My Record: Questionnaires for general questionnaires 
  • Visits: When your child’s doctor wants you to complete a questionnaire for an upcoming appointment. To complete this questionnaire: 
    1. Find the upcoming appointment. 
    2. Click Details.  
    3. Open the questionnaire by clicking its name in the Questionnaires section of the appointment details. 
  • A St. Jude MyChart message with an attached questionnaire: Open it by clicking the questionnaire link near the top of the message. 

If you need to stop before you finish a questionnaire, click Finish Later to save your progress. 

Track your child's health readings

Your child’s doctor might ask you to record details such as daily glucose or blood pressure readings in St. Jude MyChart. Enter this information in the Track My Health feature. Your child’s care team will see the readings and monitor your child’s progress between visits. 

Record a new reading in Track My Health

  1. Go to Messaging > Message Center. 
  2. Open the message from your child’s doctor about a new flowsheet.
  3. Open the Track My Health link in the message. The next time you use this, you can go directly to Health > Track My Health.
  4. Open the flowsheet.
  5. Click Add New Data.
  6. Enter your child’s reading with the date and time.
  7. Click Continue.
  8. Review the information.
  9. Click Submit.
  10. To change or remove a reading later, click Edit or Delete.

Track your child’s readings over time in a table or graph

  1. On the Track My Health page, click a flowsheet's name to view previous readings in a table.
  2. You can:
    • Click More Options to choose whether dates appear as rows or columns.
    • View the readings in a graph by clicking Graph.
    • Change the date range or the number of readings shown by updating the From, To, or Latest Values fields and selecting Apply.

MyChart User Guide