Besides treatment and support for your child, St. Jude offers a host of logistical resources to help your child and your family, from housing, to transportation, to school and meals. Below is helpful information on what you can expect at St. Jude and some resources that you may benefit from during your stay.
Find out where to park while at St. Jude. Read about valet parking and hangtags you will need to park on campus.
Your First Visit
Read about your first visit to St. Jude. Find information on registration, what to bring, consent forms and how to reach a research participant advocate.
A clinic visit begins when you check in at the Patient Registration desk just past the Patient Care Center lobby.
St. Jude provides free lodging to patient families who live more than 35 miles from the hospital when the patient’s treatment requires an overnight stay.
Where to Eat
Learn about how St. Jude helps patients and families with meals and snacks and get hours for the on-campus cafeteria, Kay Kafe.
Personal Safety and Security
While St. Jude grounds and housing are gated and protected by uniformed officers, we have many of the same security concerns that exist anywhere. Read these safety precautions.
Read about local transportation that can take you back and forth between St. Jude and the Ronald McDonald House, Target House, Tri Delta Place, or your hotel.
St. Jude offers Best Upon Request, a national concierge service company, to patients and families. Learn more about this service.
No matter what your age, if you are a St. Jude patient receiving treatment, and you are staying in St. Jude housing, you must have an adult caregiver staying with you.
Read about the St. Jude school program, which provides normal educational activities and can ease the transition back to the child’s school.
We want to make sure you have answers to your pressing questions. A helpful expert is a phone call away at St. Jude.
Patient Family-Centered Care
Excellence in health care happens when the health care staff and the family work together and honor the expertise each of us brings to every health encounter. Patient family-centered care is a continual effort to be responsive to the needs and choices of each family.
The four concepts of Patient Family-Centered Care are:
- Dignity and respect
- Information sharing